Contact us
Tell us what you
want to automate.
Xing Yan
Business Development Manager
About SunTech
SunTech is a Malaysian AI company on a mission to make automation practical for the operations that actually run a business — customer service and the factory floor. We're the team behind Xolara AI and Gynix AI.
Who we are
SunTech was founded on a simple conviction: AI is only useful when it does the work people actually need done — not in a demo, but in the day-to-day operations of a real business.
So we focus on two domains where that value is clearest. Xolara AI resolves customer enquiries around the clock, in any language, across every channel. Gynix AI brings AI agents to the factory floor, grounded in your machine data, manuals and SOPs.
Both are trained on your own knowledge and built to run in production — not sit in a slide deck. We're a hands-on team based in Penang, Malaysia, and we work alongside our clients from the first conversation to long after launch.
What drives us
Something any operations team can actually deploy, trust, and grow with — measured in resolved tickets and decisions made, not demos.
A future where customer service and the factory floor run with AI trained on their own knowledge, accountable for real outcomes.
We ship AI that earns its place in production, not features for a pitch.
We work alongside you from setup to live, and stay long after.
Trained on your data, secure by design, and yours to own.
How we build
Your manuals, past tickets, SOPs and tone of voice — not a generic model that's never seen your business.
We connect to the tools you already run — helpdesks, ERPs, machine systems and internal data — instead of forcing a rip-and-replace.
Self-hostable and deployable on your own infrastructure, so sensitive operations and data never have to leave the building.
We take you from setup to live and stay with you — tuning, monitoring and improving as you scale.
Contact us
Business Development Manager